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Hardware Management

Infrastructure Management

Hardware Management

  • Takeover / Management of existing Hardware
  • Procurement/Advice for new Hardware.
  • To ensure that the new installations are happening on schedule.
  • Presale audits of purchase orders for order placement accuracy and order entry.
  • Monitoring / Provide support to third party for replacement of necessary parts as per the warranty / AMC
  • Order management to proactively ensure requested time frames are met
  • Configuring the print servers and resolving printing problems of the users.
  • Forecasting development with clients and communicating with vendors to prioritize orders.
  • Performing any install, Move, Add or Change at the client level.
  • Product research, including product compatibility and technical information.
  • Management of procurement and distribution of consumables.
  • Sourcing and drop-ship requests.
  • Verification of configuration accuracy prior to order processing.
  • Service orientation of vendor.
  • Return material authorizations