Registering and updating the anti-virus tool on the server periodically.
Updating the anti-virus tool on all servers on a periodic basis or more frequently in case of specific threat, in conformity with client organization's contract with the anti-virus tool vendor.
Diagnosing and rectifying any virus problems that can be fixed by the anti-virus tools.
Perform backup operations for the servers as per the defined backup strategy of client organization and using the Backup Tool and Media provided by client organization.
Providing feedback on any new viruses detected.
Ad-hoc checking of desktops for updating of latest data files.
Media, after taking the backup, and carrying out verification by restoring a few randomly selected files will be handed over to client organization internal IT for storage and safe custody, responsibility of which will be that of client organization.
Routine checking of anti-virus log files for checking of any virus detected and cleaned on the desktop.
Maintain log sheets of backups taken.
To ensure that latest live update is there on all the systems.
Diagnosing and solving hardware related issues i.e. changing the hardware parts, swapping the hardware parts etc.