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Virus Control Management

Infrastructure Management

Virus Control Management

  • Registering and updating the anti-virus tool on the server periodically.
  • Updating the anti-virus tool on all servers on a periodic basis or more frequently in case of specific threat, in conformity with client organization's contract with the anti-virus tool vendor.
  • Diagnosing and rectifying any virus problems that can be fixed by the anti-virus tools.
  • Perform backup operations for the servers as per the defined backup strategy of client organization and using the Backup Tool and Media provided by client organization.
  • Providing feedback on any new viruses detected.
  • Ad-hoc checking of desktops for updating of latest data files.
  • Media, after taking the backup, and carrying out verification by restoring a few randomly selected files will be handed over to client organization internal IT for storage and safe custody, responsibility of which will be that of client organization.
  • Routine checking of anti-virus log files for checking of any virus detected and cleaned on the desktop.
  • Maintain log sheets of backups taken.
  • To ensure that latest live update is there on all the systems.
  • Diagnosing and solving hardware related issues i.e. changing the hardware parts, swapping the hardware parts etc.